Health and Safety Policy — Commercial Waste Removal Norbiton

Introduction: Commercial Waste Removal Norbiton is committed to protecting the health, safety and welfare of all employees, contractors, and members of the public affected by our commercial waste and rubbish removal services. This policy sets out the standards and procedures that govern safe waste handling, secure site operations, and environmental stewardship for our rubbish collection operations and commercial waste services. It applies to all activities related to commercial waste removal in Norbiton and to those working on our behalf.

Our aims are simple: to prevent work-related accidents and ill-health, to manage risks in a proportionate and systematic way, and to ensure compliance with all applicable health and safety requirements. The policy covers manual handling, vehicle operations, hygiene, hazardous waste management, and the safe use of equipment across all commercial rubbish removal Norbiton activities. Everyone has a part to play in maintaining a safe working environment.

Scope and responsibilities: The company director retains overall responsibility for health and safety, while site supervisors and drivers carry operational responsibility. Employees must follow safe systems of work and report hazards promptly. Contractors engaged for commercial waste removal in the area will be required to demonstrate suitable competency and adherence to the policy. Supervisors will ensure that staff receive adequate instruction and supervision.

Risk assessment and control measures

Risk assessments are carried out for all routine and non-routine tasks associated with our Norbiton rubbish removal and commercial waste services. Assessments identify hazards such as manual handling strains, traffic and vehicle collisions, sharps and contaminated waste, slips and trips, and exposure to hazardous substances. Control measures follow the hierarchy of risk control: elimination, substitution, engineering controls, administrative controls, and personal protective equipment (PPE).

Key controls implemented by the company include safe lifting procedures, mechanical aids for heavy loads, segregated storage of waste types, clear traffic management plans for collection and transfer sites, and secure containment of hazardous materials. A permit-to-work or isolation system is used where work presents significant risks. Routine inspections confirm that controls remain effective for commercial rubbish removal operations.

The company maintains written safe systems of work and method statements for high-risk activities, including container lifting, compactor operation, and site clearance. Employees are trained to follow these procedures and to use PPE such as gloves, hi-viz clothing, safety boots, and respiratory protection where required.

Training, competence and supervision

Training is central to our safety management. All new staff undertake induction training covering our health and safety policy, emergency procedures, and the correct handling of commercial waste. Job-specific training includes manual handling techniques, vehicle safe-driving and loading procedures, and the identification and segregation of recyclables and hazardous waste. Refresher training is provided regularly to maintain competence across our rubbish collection and commercial waste services.

Supervision ensures that training is applied in practice. Supervisors monitor performance, provide feedback, and arrange additional instruction where gaps are identified. Records of qualifications, licences, and training are retained and reviewed as part of ongoing competence checks for drivers and operative staff.

We operate a culture of reporting and learning. All accidents, incidents, near misses and environmental releases are reported, investigated, and used to improve procedures. Corrective actions are tracked to closure and shared across the team to prevent recurrence.

Vehicle, plant and equipment safety

Vehicles and mechanical plant used for rubbish removal are maintained to manufacturers' standards, with scheduled inspections and pre-shift vehicle checks required of drivers. Loading limits are observed to avoid instability, and mechanical lifting devices are inspected and tested. Fueling and maintenance activities are carried out with spill prevention and safe isolation procedures in place to protect operatives and the environment.

Contractors providing specialist equipment for commercial waste services must provide evidence of thorough examination where relevant. Equipment faults are reported immediately and taken out of service until remedial work is completed.

Hazardous waste management: Hazardous and clinical wastes are identified, segregated and handled only by trained personnel using appropriate containment and transport methods. We follow duty of care principles for waste transfer documentation and ensure that hazardous loads are transported in compliance with safety requirements and secure containment standards.

Emergency response and first aid: Emergency procedures cover spills, fires, medical emergencies and vehicle incidents. First aid provision is maintained and personnel trained in first response are available on site. Spill kits, fire extinguishers and communication tools are readily accessible. Evacuation plans and assembly points are communicated to all staff and rehearsed periodically to ensure a prompt, coordinated response.

Monitoring and review: The policy and its implementation are reviewed annually or after significant incidents, operational changes or regulatory updates. Routine audits and inspections measure compliance and identify opportunities for improvement. Performance is measured using leading and lagging indicators such as training completion, near-miss reports, and accident rates for our rubbish collection and commercial waste removal services.

Commitment: We are committed to continuous improvement in health, safety and environmental performance. Everyone engaged in commercial waste removal Norbiton is expected to cooperate with this policy and contribute to safer, cleaner operations. This policy is endorsed by senior management and communicated to all employees, contractors and stakeholders involved in our commercial rubbish removal activities.